Frequently Asked Questions
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3D printing lets EasyDIT make products cost-effectively, without the high upfront costs of processes like injection molding. That savings gets passed on to you.
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3D printing keeps our prices low, but parts can come off the printer with a slightly rougher finish. We've chosen to accept this to keep costs down, and it won't affect how your product works. We're always refining our process, and we appreciate your patience as we do.
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We build our products to be durable and long-lasting. They're currently made from materials like ABS (ever stepped on a LEGO brick?) and tested for a minimum of 10,000 wear cycles to make sure they're as tough as you are.
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EasyDIT orders normally ship within 1-3 business days. This may be delayed at times, due to manufacturing capacity or when our team is out on set. In the event your order may be delayed more than 3 business days, we’ll reach out so there are no surprises.
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We don't have a formal warranty policy at this time, but we stand behind what we make. If you have any issue with your EasyDIT product, reach out to support@easydit.com, and we'll gladly replace it or refund your purchase.
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Absolutely! We want to hear your thoughts: the good, the bad, and the ugly. Reach out to support@easydit.com. We’d love to start a conversation!